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P2G payments via mobile money: unlocking opportunity for consumers,...

This is the second of a two-part blog series in conjunction with Bankable Frontiers Associates (BFA). The first blog can be read here. In our last blog, we considered the fertile conditions for scaling...

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Moving beyond over-the-counter transactions

Over-the-counter (OTC) activity, which involves an agent performing a transaction on behalf of a customer, remains important particularly in regions where the OTC customer experience can spread...

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Competing with informal channels to accelerate the digitisation of remittances

International remittances provide the most tangible link between migration and development. At more than three times the size of official development assistance, remittances are a lifeline for many...

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Accelerating the digitisation of international remittances through mobile money

International remittances provide the most tangible link between migration and development. At more than three times the size of official development assistance, remittances are a lifeline for many...

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Introducing new mobile money estimates to capture the rapid transformation of...

This blog was co-authored by Nuno Afonso, Senior Analyst, GSMAi. For the past seven years, the GSMA Mobile Money programme has been collecting and analysing industry data via the Mobile Money...

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Opportunities to leverage mobile money data to improve access to the digital...

This blog is based on research by Analysys Mason. The innovative and effective use of mobile money provider (MMP) data is able to support operational efficiencies and reach and service customers – but...

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Mapping the unconnected: GSMA’s new tool to help drive investment in...

At the end of 2017, the number of mobile subscribers reached the symbolic mark of 5 billion. Mobile is now the most common – and often the only way – that many people around the world access the...

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Developing a currency exchange functionality to drive mobile money usage: a...

GSMA’s Claire Scharwatt spoke to Telesom CEO Abdikarim Mohamed Eid about M-Exchange, Telesom’s latest mobile money innovation. . . Claire Scharwatt: ZAAD is one of the most successful mobile money...

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Highlights from M360 Africa: The way forward for digital health at scale –...

Rwanda – the land of a thousand hills. The country has come a long way in the past 24 years. When I get out of my taxi in downtown Kigali, situated between two mountains over 1,800 meters altitude, I’m...

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Highlights from the Mobile Money Hackathon in Kigali

In July 2018, twelve teams from across East Africa gathered at the Impact Hub in Kigali, Rwanda, to compete in the fourth ever GSMA Mobile Money Hackathon in partnership with service providers MTN...

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Triggering mobile internet use in Cote d’Ivoire and Tanzania

The importance of tackling the mobile internet ‘usage gap’ At the end of 1997, there were just 70 million internet users globally. Within two decades, thanks in no small part to the rapid growth in...

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Roadmap for Digital Birth Registration: Identity for every child through the...

This 6-page document provides an overview of the Roadmap for Digital Birth Registration. It is a guide for MNOs and their partners who are seeking opportunities to achieve greater impact, efficiency...

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Mobile money app security best practices

Smartphone penetration is on the rise in emerging markets with 73% of mobile money providers offering services through smartphone apps. This rise can dramatically enhance the mobile money value...

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Highlights from M360 Africa: The way forward for digital health at scale –...

It’s always such a pleasure being in the same place as the digital health dreamers of the world – fortunately also the doers! It means that casual conversations over coffee always end with back of the...

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Mobile money agent networks are evolving, but not as you might expect

Our recent research on the future of agent networks explored how the composition, structure, ownership and business models of agent distribution networks are changing. Even with these changes, mostly...

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Accelerating Digital and Financial Inclusion for Women

Mobile has the power to transform lives. It can help empower women, making them more connected and safer, and providing access to information, services and life-enhancing opportunities, such as health...

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A framework to understand women’s mobile-related safety concerns in low- and...

Pavati is a 20-year-old student living in New Delhi. She values her smartphone as a tool that increases her safety—when she goes out, she regularly shares her location with her friends via WhatsApp and...

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The GSMA’s Gender Analysis and Identification Toolkit (GAIT)

The GSMA’s Gender Analysis and Identification Toolkit (GAIT) addresses an issue many mobile operators face: the absence of reliable gender-disaggregated data on mobile ownership and usage. This...

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Connected Women Commitment Partners reach over 12 million new women with...

Mobile has the power to transform lives. It can help empower women, making them more connected and safer, and provide access to information and life-enhancing services such as; health information and...

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CASALUD, Carlos Slim Foundation’s NCD solution: Securing public health financing

A few weeks ago, I had the opportunity to travel to Mexico to learn more about the Carlos Slim Foundation’s (CSF) work in healthcare. The CSF was founded in 1986 with a vision to develop interventions...

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